This qualification reflects the role of individuals who are competent in a range of Information and Communications Technology (ICT) roles, including animation, basic cloud computing, basic cyber awareness, digital media skills, generalist IT support services, networking, programming, systems and web development.
People working at this level will support information technology activities in the workplace across a wide range of ICT areas, including technical support, network administration, web technologies, software applications and digital media technologies. Possible career pathways include:
- Help Desk Officer
- Help Desk Assistant
- ICT User Support
- ICT Operations Support
- PC Support
- Technical Support
INFORMATION TECHNOLOGY (ICT30120)
Individuals who work in these fields apply broad sets of skills, including foundational knowledge in critical thinking and customer service skills, to support a range of technologies, processes, procedures, policies, people and clients in a variety of work contexts.
This program features a Certificate III level Information Technology qualification as part of a pathway to Diploma and Degree level qualifications post-school.
TAFE SA (RTO Code 41026) is responsible for the quality of accredited training and assessment provided and for the issuing of all qualifications and statements of attainment for this course.
See table to the right for full list of competencies associated with this AQF qualification.
UNIT CODE |
UNIT TITLE |
NOMINAL
|
|---|---|---|
| CORE | ||
|
ICTPRG302
|
Apply introductory programming techniques | 40 |
|
BSBCRT301
|
Develop and extend critical and creative thinking skills | 40 |
|
ICTICT313
|
Identify IP, ethics and privacy policies in ICT environments | 50 |
|
ICTSAS305
|
Provide ICT advice to clients | 40 |
|
BSBXCS303
|
Securely manage personally identifiable information and workplace information | 40 |
|
BSBXTW301
|
Work in a team | 40 |
| ICTWEB304 |
Build simple web pages
|
40 |
| BSBXCS302 | Identify and report online security threats | 30 |
| ICTNWK311 |
Install and test network protocols
|
40 |
| ICTICT214 |
Operate application software packages
|
60 |
| ICTSAS308 |
Run standard diagnostic tests
|
20 |
| ICTICT312 |
Use advanced features of applications
|
40 |